Therms and conditions

Validity of the offer. Our offers have an expiration time. After this period, the UNILAB’s proposals will be considered null and void. UNILAB reserves the right to modify the price at any time and in this case the offer could be re-negotiated.

License agreement. UNILAB grants the user the right to use one copy of the specific UNILAB software version on any single terminal, but only on one computer terminal at a time. If the final user has been authorized for a multiple use of the software, the user will have as many copies as the number of authorizations received.

Renewal of Annual Maintenance Contract. This contract is automatically renewed for 12 months, it can be cancelled only by written communication within 3 months before the expiring contract date.

Copyright. The software is owned by UNILAB and it is protected by copyright laws. Therefore, the user must treat the software like any other copyrighted material.

Limited warranty. UNILAB warrants that the software will perform substantially in accordance with the manual(s) or information in the UNILAB website.

Customer remedies. UNILAB’s entire liability and the customer’s exclusive remedy shall be, at UNILAB’s discretion, either return of the price paid or repair or replacement of the software that do not meet UNILAB’s Limited Warranty and which is returned to UNILAB with a copy of the purchase invoice. This limited warranty is void if failure of the software has resulted from accident, abuse or misapplication.

No other warranties. UNILAB disclaims all other warranties, either expressed or implied, including but not limited to implied warranties of merchantability and suitability for a particular purpose, with respect to the software, the accompanying product manual and written material.

No liability for consequential damages. In no event shall UNILAB be liable for any other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use or inability to use this UNILAB product, even if UNILAB has been advised of the possibility of such damages.

Installment payments. The client must respect the installment payments due dates, even when it does not coincide with UNILAB's project steps. UNILAB is committed to build the product in the agreed terms and is not responsible for any delays from customer's part, for example delays in providing feedback or materials required during the project. Therefore, this agreement protects both parties, guarantees the buyer the delivery of a finished project and protects UNILAB's on-time payments. The suspension of UNILAB's production activities will be a consequence of the non-compliance of payments deadlines.

Software activation respecting the installment payments. UNILAB will provide the definitive software activation after the receipt of the final installment. Meanwhile, the software will be accessed by temporary remote activations. The renovation of these activations will be made according to the received payments of the installments.

Third party DLL. If the customer specific demands the insertion of a/other third party DLL/DLLs (not prepared by UNILAB, with exception of a particular agreement), the maintenance and management of these DLLs are not under UNILAB’s responsibility and supply.

All legal controversies will be regulated at the appropriate Place of Jurisdiction in Padua.